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IRUN Solutions

IRUN Solutions selected Salesnet, from Premier Partner Entelegen, as a sales effectiveness solution for a rapudly growing distributed sales team.

"IRUN provides websites and internet solutions to SMES and larger companies.  Customer service is of paramount importance to our business and as we do not have all our staff located on one site we needed a flexible system that could cater for our 'distributed' needs.

"Our sales process involves several people in most major transactions.  We spent considerable time and expense evaluating most of the major CRM suppliers, SalesForce.com, NetSuite, ACT, Goldmine and a few others…  Only Salesnet seemed to have everything we needed and more, as an added bonus it was significantly cheaper than any of the other viable alternatives.

"Having invested heavily in developing and refining our ‘optimum’ sales processes we had to have a solution that would work for the team who were customer facing and their support staff.  It was essential that all those using the system would quickly be up and running and be happier using the system than not having it at all.  It is great to know that as soon as the commercial team appreciate the power of the tool they love it and soon see the power it holds to enable them to work much more effectively and efficiently and then sell more.

"The team at Entelegen have been very helpful every step of the way.  Entelegen understand Salesnet CRM, but the guys there also know how to sell and how a salesperson thinks.  They have been happy to share their extensive knowledge to ensure we are seeing the best possible return from our investment in CRM - it helps us manage our customer relationships better, but best of all it helps us drive business with them.  We would happily recommend Entelegen and Salesnet to anyone.

"Without being over dramatic, we would not be able to run the business the way we do without Salesnet – it has become totally mission critical to our sales and determination to deliver outstanding customer satisfaction and engender great long term relationships."

- Steve Darnell, managing director, IRUN Solutions.